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IT Hardware & Troubleshooting Consultant with German skills m/f/d
RumänienRumänien

IT Hardware & Troubleshooting Consultant with German skills m/f/d

Erstellungsdatum 19.01.2025

YOUR TASKS:

Troubleshooting:
  • Provide our existing customers and partners with highly professional technical and specialist support
  • Document, analyze and process complex customer problems and requests
  • Develop and test appropriate solutions
  • Be the interface between users and development


Configuration & project management:
  • Exciting projects in the area of technical integration of terminal hardware to our software
  • Varied tasks in all sectors, from SMEs and DAX companies to international corporations
  • Responsibility for the planning, requirements analysis and implementation of challenging customer projects
  • Advice on technical issues and application problems
  • Independent project and schedule planning in an extremely collegial and motivated team
  • A working day without routine
  • Regular assignments with our customers - remotely


YOUR SKILLS:

  • Ideally Completed studies - in the technical or scientific field
  • Technical affinity, experience in the field of computer network
  • Experience in and enjoyment of direct customer contact, ideally in an advisory capacity
  • Troubleshooting experience: Willingness to research complex software and IT systems
  • Fluent German and very good English skills
  • Ability to communicate with different user groups (IT, HR)
  • You work effectively and can set priorities
  • 3-5 years of professional experience in Microsoft Windows
  • Environment (Linux/Unix is an advantage)


We offer:

  • Onboarding: HR Induction, Newbies-Day, Training for our internal products & Buddy-Program
  • Benefits: meal vouchers, performance bonus, recommendation bonus, voluntary company bonus, free parking at our VOX Technology Park location in Timisoara, Bookster for bookworms, gaming rooms & rooftop access in Timisoara
  • Company culture: flexibility through HYBRID working style (50% work from home), 23 vacations days from start, Diversity & Inclusion Team - culture talks, company event (Halloween/Christmas/ Summer party, team buildings), Barista corner in Timisoara, fresh fruit & sweets day after every release cycle, relocation package for those who wish to move to Timisoara/Sibiu
  • Career and development: career model with Expert- & Leadership Track, LinkedIn Learning, German language course if department requires, Java and Scrum certifications
  • Health Initiatives: medical subscription with a national-wide medical provider, 7Card for fitness activities, Timotion & Spartan sponsors
  • Security and Stability: Stock exchange presence in the German SDax & TecDax, over 30% EBIT-Marge, Scale-up, 18 years with record sales and earnings, visibility, future product
  • 2 locations in Romania: TIMISOARA - VOX Technology Park | Calea Torontalului nr 69 | building B and SIBIU Str. Nicolaus Olahus | No.5 | Business Center Sibiu | Building B | Ground Floor
  • Standard contract: CIM


ATOSS Software SE | [email protected]

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