Junior Credit Collector with German

Job Description

We are looking for a Junior Credit Collector to join our GSS Finance team in Gdynia.

Key Responsibilities:

• Accounts Receivables Management: Follow up on accounts receivables in line with the DNV collection model, using the OnGuard collection tool.
• Collection Coordination: Manage collection efforts, including dunning procedures and follow-ups.
• Client Communication: Make collection calls and follow up with emails as necessary.
• Payment Negotiation: Contact customers to obtain payments and negotiate payment plans when required.
• Issue Escalation: Identify and escalate issues as needed.
• Support Project Managers: Assist Project Managers and Key Account Managers by providing information about customer history and activities.
• Global Collaboration: Work with DNV colleagues globally.

Responsibilities

This is a time-limited contract with a planned duration of 12 months.

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture, and we invite you to be part of this diversity.

Qualifications

Qualifications:

• Language Skills: Excellent English and German skills; additional European language is an asset.
• Education: Relevant education in finance or administration.

Skills:

• Service-minded attitude with the ability to work both independently and as part of a team in an international environment with tight deadlines.
• Strong relationship-building skills with different user groups.
• Excellent communication skills and cultural awareness.
• Proficiency in Microsoft Office (Excel, PowerPoint, etc.).
• Basic understanding of the company's order-to-cash and dispute management processes.

About Us

About GSS

As the internal support organization for DNV and DNV owned companies, we deliver shared services within Human Resources, Finance, IT and Real Estate & Procurement to DNV globally. Our mission is to enable DNV to grow, succeed with its business goals and improve competitiveness. Customer experience is at the core of everything we do. GSS is responsible for many of the tools, processes and daily routines that create the backbone of DNV.