Operations Intern - German Market

About Road

Road empowers companies across the EV ecosystem with the technology and services they need to grow and deliver seamless charging experiences. We provide the critical infrastructure that the EV charging ecosystem depends on. We do this through a purpose-built software platform supported by our unique expertise and world-class customer service. Road currently serves over 200.000 customers and 20% of the Dutch market and we have firmly set our sights on repeating this success internationally. We exist at the intersection of cleantech and fintech and our mission is to make EV charging effortless for everyone.

About the Role

Are you a proactive, curious student eager to gain hands-on experience in business operations at a fast-growing, mission-driven company? At Road, we're looking for an Operations Intern who is excited to learn, take initiative and contribute to making our processes more efficient and our customer experience even better.

As an Operations Intern at Road, you'll gain hands-on experience in how a fast-growing international company manages its daily operations, customer relationships and business processes. Your day starts by catching up with the team and discussing priorities. Throughout the morning, you'll work closely with colleagues to support customers and partners, answer questions about our EV charging solutions and gain a deeper understanding of the electric mobility industry. After enjoying lunch with your colleagues (and perhaps a quick game of ping pong!), you might spend your afternoon coordinating orders, analysing operational processes or exploring ways to improve the customer experience.

Beyond your daily responsibilities, you'll have the opportunity to take ownership of tasks, contribute ideas and apply your academic knowledge to real business challenges. You'll collaborate with different departments, develop your problem-solving and communication skills, and gain valuable insights into how business operations work in practice.

Your Responsibilities Include:

• Customer & Partner Relations: Build and maintain relationships with customers and partners, gaining experience in professional communication, stakeholder management and customer service.
• Operational Support: Handle customer inquiries, coordinate orders and support daily operational processes to ensure an efficient customer experience.
• Cross-Functional Collaboration: Work closely with different departments to understand how business functions connect and contribute to the company's overall performance.
• Learning & Development: Gain practical experience in business operations, develop analytical and problem-solving skills, and apply knowledge from your studies to real-world situations.

What Do We Value in Our Candidates?

• You are currently enrolled in an MBO or HBO program in Business Administration, Commercial Economics, or Business Studies. Please note you will need to be enrolled for the full duration of the internship.
• You have excellent verbal and written communication skills in German and speak English at a professional level.
• You are ambitious, proactive and eager to learn.
• You are customer-oriented and commercially-minded.
• You are available 32-40 hours per week for a preferred period of 6 months, starting from February 2027.

What Do We Offer?

Beyond the basics, we want to make sure our interns have everything they need to thrive and help us achieve our mission. That's why we offer a range of additional benefits designed to keep you happy, healthy, and supported - both inside and outside of work.

• €500 internship allowance, paid out monthly.
• A chance to make a difference in a sustainable and growing organization.
• A young, diverse and ambitious team.
• A laptop for the duration of your internship.
• The possibility to complete an internship project or thesis for your studies.
• Daily varied and healthy food options for lunch provided by the company, and of course drinks at our own Road bar.
• Besides working on our mission together, we like to have fun and connect with social events and team-building activities.
• Headquarters located in one of the most dynamic and cosmopolitan cities in Europe: Amsterdam.
• We have received accreditation from SBB as a training company.

Our Culture

At Road, we believe that an open mindset and challenging ourselves are key to achieving the best results. As we continue to grow, we're working on adding more structure and clearer processes that will help us reach the next phase together. This isn't just about how we work, but also about how we support each other as people.

Collaboration is one of our core values, and it shows in the way we connect day to day. We share a company-organized lunch every afternoon and regularly host voluntary activities outside of work. These moments help us recharge, get to know each other better, and keep our culture strong. Because in our eyes: a healthy team is the foundation of a healthy company.