Order Processing Analyst with German

Job Description

If you are looking for an opportunity to grow, Emerson has an opening for you as an Order Processing Analyst with German in Cluj-Napoca. In this position, you will ensure the accurate and timely processing of customer orders. You will collaborate with customers and internal stakeholders to resolve order-related issues and deliver an outstanding customer experience.

We look forward to seeing your application!

In This Role, Your Responsibilities Will Be:

• Process customer orders accurately and efficiently in compliance with company procedures and customer requirements.

• Review customer purchase orders, pricing information, contractual requirements, and compliance-related documentation.

• Monitor order progress from receiving to booking.

• Prioritize urgent orders and coordinate with internal teams to meet customer expectations and business commitments.

• Communicate effectively with Customer Service Representatives and other stakeholders regarding order-related issues.

• Investigate and escalate system, pricing, product, or order discrepancies when necessary.

• Support continuous improvement initiatives by identifying process improvement opportunities and sharing best practices.

• Maintain compliance with quality standards, company policies, and local regulations.

• Collaborate with colleagues to ensure business continuity and provide backup support as required.

Who You Are:

You are an organized and proactive professional with strong analytical skills and a customer-first mindset. You thrive in a fast-paced environment, enjoy solving problems, and can manage multiple priorities while maintaining a high level of accuracy.

For This Role, You Will Need:

• Bachelor's degree in Business Administration, International Trade, or a related field.

• Previous experience in a corporate environment.

• Intermediate proficiency in German and English, both written and spoken.

• Strong attention to detail and accuracy.

• Excellent organizational and multitasking skills.

• Customer-oriented approach and strong interpersonal skills.

• Proficiency in Microsoft Office applications.

Preferred Qualifications That Set You Apart:

• Experience working in an international business environment.

• Knowledge of ERP systems such as Oracle, SAP, or similar platforms.

• Experience in customer order management or sales operations within a manufacturing or industrial organization.

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

About Us

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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