Project Coordinator with German

About Us

The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and it's growing between 13-15% year-on-year. Some of the largest most dynamic brands are investing in this sector; Apple has ApplePay, Google has GooglePay, Amazon has AmazonPay, and it's not just the Silicon Valley brands. Tencent owns WeChatPay, Alibaba owns Alipay and digital disruptors like Square, Stripe and Adyen all invest millions to grow the payments market.

Planet are a technology company that's transforming payments by putting the customer experience first. We help our customers deliver a better experience for guests, shoppers, and consumers everywhere. We operate in a market that continues to evolve and expand, partnering with the world's most prestigious brands across Retail and Hospitality, and with a network of Financial Services partners worldwide.

To meet consumer demands, payments must be simple, safe, and invisible. The only way to do this is to fully embed payments in the software and networks that runs business. By combining networks, software and payment technology, Planet's creating a world of connected commerce, that makes payments feel good.

We're growing organically, and with strong Private Equity investors, Advent International and Eurazeo, we've the financial capital and expertise to grow our capabilities and reach through acquisition.

Function Overview:
As part of Global Operations, you'll be working with an amazing diverse team of talented and customer centric people across the world. We're building a world-class operation and you'll be empowered to make a difference so we can better serve our customers with an easy, connected, and flawless experience.

You'll find opportunities across customer facing, technical and administrative roles, customer services, onboarding, Tax Free, training, or one of the many other exciting areas in Global Operations. You'll be presented with unrivalled prospects to grow, learn and develop in your career.

We're growing fast and are always looking for ambitious individuals who want to be part of the connected commerce revolution.

What you will do

• Ensure that all aspects of a project are organized and in conformance with the timeline and deliverables requirement
• Develop, maintain and monitor project plans in Project Management Tools, which tracks overall progress, KPIs and milestones
• Assign internal resources effectively to maximize deliverables output
• Report project opportunities, risks and outcomes to appropriate management channels
• Managing communication between internal and external stakeholders
• Working on Projects data coherence, reflected later in dashboards and reports provided for the Operations Management
• Taking care of project documentation, database and processes in JIRA, Confluence, Salesforce and other required tools according to internal standards within the team

Who you are

• Project coordination/management proven experience (min. 1 year)
• Experience in direct communication with the customer
• Confident handling of the MS Office package
• Fluency in English and German

Soft Skills

• Time-management
• Customer-oriented mindset
• Communication
• Teamwork
• Sense of responsibility and reliability
• Willingness to learn
• Social competence, empathy and respectful interaction
• Analytical & critical thinking

Nice to have (Preferable qualifications)

• Successfully completed training or a degree in the hotel industry and/or IT sector
• Knowledge of protel products
• Experience in working with PMS
• Confident handling of Salesforce, Confluence, JIRA

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now.