Sales Development Representative

Who are we?

At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers mission-critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world's top 50 banks, in more than 110 countries.

Role Overview

The Sales Development Representative plays a foundational role in fueling top-of-funnel growth for the mid-market segment. This role focuses primarily on generating and qualifying Net New Name pipeline through early-stage prospecting activities, supporting inbound lead flow - especially digital campaign and field marketing - and outbound efforts when needed.

This is an ideal opportunity for someone early in their sales career who is eager to learn, grow, and build strong prospecting fundamentals within a high-performing GTM team.

Key Responsibilities

Top-of-Funnel Pipeline Generation (Primary Focus)

• Support mid-market Net New Name pipeline growth through early-stage prospecting and qualification.
• Conduct initial outreach via email, phone, social, and other channels to engage potential prospects.
• Adhere to Inbound process KPIs and SLAs.
• Consistently report to Marketing and Sales on Marketing Qualified Leads progression.
• Research accounts and contacts to identify fit, interest, and potential buying triggers.
• Maintain consistent activity levels and contribute to meeting-setting goals for the mid-market segment.
• Partner with Sales Executives to drive pipeline activities for the assigned region.

Qualifications

• Fluent German speaker.
• Strong communication skills - clear, professional, and confident.
• Curiosity, coachability, and a willingness to learn fast.
• Comfortable working in a metrics-driven environment.
• Basic understanding of sales processes, CRM tools, or marketing funnels is a plus.
• Positive attitude, resilience, and a team-first mindset.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well-being: Access confidential one-to-one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive-inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donation-matching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra-open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

*Specific benefits may vary by location.

At Finastra, each individual is unique-bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.