Sales Manager, SMB Sales, Google Customer Solutions (German Market)

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 8 years of sales experience in advertising, marketing, consulting, media, business development, or advertising agencies.
• Experience leading a sales team or developing sales professionals.
• Experience building a book of business.
• Ability to communicate in English and German fluently to engage with clients in the region.

Preferred qualifications:

• Experience with or coaching digital campaign management, particularly in Google Ads or competing products.
• Expertise in digital media.
• Experience in building relationships with internal and external C-level stakeholders, particularly in an advertising or marketing context.
• Experience managing and inspiring high-performance sales teams.

About the job

As a Sales Manager, you'll lead and coach a high-performing sales team that uses strong sales skills to understand our advertisers' needs and deliver measurable solutions that grow their businesses. In this role, you'll lead relationships and sales engagement with high potential small businesses from all verticals and business models in the market. Be it a startup or a more mature business, wherever they stand in their journey, your team sets them up for long term sustained success by bringing the best of digital ad solutions from Google.

You'll enable your team to always reach ambitious revenue and productivity goals. Your knowledge of the business landscape and online media, combined with your sales and analytical abilities, shapes how new and existing clients will grow. You will also work with the sales leadership team to set strategic objectives and run the day-to-day operations for the business. Sales managers willingly help their teams and roll up their sleeves to partner directly with clients to provide comprehensive service.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Recruit, retain, motivate & develop a client-facing and high-performing sales team.
• Deliver against ambitious revenue & product targets, grow engagement and client satisfaction for a portfolio of small businesses in an assigned market.
• Analyze data, trends, and client performance with your teams to develop strategic plans for customers while tracking activity and provide detailed data analysis weekly, driving consistent CRM tracking.
• Model and coach sales behaviors: including C-level engagement, effective questioning, objection handling, and selling.
• Ensure team readiness to deliver complex advertising solutions and create a culture of sales innovation and advertiser success on the team.

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