Senior Credit Control Analyst - German Speaking CASTROL

Entity:
Finance

Job Family Group:
Finance Group

Job Description:

This is a role within the Castrol organisation and the successful candidate will become part of the Castrol ring-fence. If you are part of the ring-fence, it is expected that your employment will move with Castrol to new ownership.

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.

It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you'll be fully connected into the world of bp. You'll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There's a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So, if you want to be part of a caring, supportive environment where you can realize your full potential, we're with you.

About the role

In charge of collection activities for the relevant portfolio(s) supported by the team to ensure trade debtor balances are tightly controlled and compliant to the Downstream Credit Policy. This includes regular contact with internal / external participants in order to reach periodical goals / targets, as well as participating in continuous improvement efforts, assisting in team development enquiries and demonstrating a senior attitude.

In this role You will

• Effective cash collection and monitoring of customer accounts (or own portfolio - may be cross-business or cross-country responsibility) consistent with BP's credit standard & policies and preparing collection reports.
• Supervise credit and fraud violations and inform / involve all relevant participants within their DOA
• Dealing with customers' accounts and keeping these fully reconciled
• Enforce to the Team's regular Key Performance Indicators (such as working conditions and performance)
• Deal promptly with customer disputes / issues in order to secure payments and follow the partner concern path
• Maintain and develop working relationship with Cross-functions (incl: Sales, Customer Service team etc.)
• Be able to identify key, strategic or high-risk business customers and issues and take actions together with the relevant participants
• Apply all communication channels to resolve issues and perform daily tasks (e.g.: call customers not only send emails)
• Participate in Continuous Improvement efforts; initiate and raise "quick wins" where these are relevant
• Manage order blocks, review/resolve all credit-held deliveries and customer restrictions.
• Compliance with all relevant Credit Management related and QMS policies
• Provide operational support for CCAs; assisting in team development enquiries, demonstrating senior attitude.
• Support Line Manager / Leads in all projects, systems implementations, strategic topics and any ad hoc activities needed

What You will need to be successful

• Any kind of College Degree or Economics (High School) or equivalent experience with relevant language skills
• Previous credit control / cash collection or customer service experience (2+ years)
• Able to deal with sophisticated situations while maintaining the right balance of customer and business focus
• Good level of analytical skills, numeracy and financial awareness.
• Effective problem-solving attitude.
• Excellent communication skills.
• Efficient time management and prioritization skills.
• Continuous improvement attitude with an open minded and adaptable work ethic.

At bp, we provide the following environment & benefits to you

• Different bonus opportunities based on performance, wide range of cafeteria elements
• Life & health insurance, medical care package
• Hybrid working arrangement aligned with team arrangements and business needs
• Opportunity to build up long term career path and develop your skills with wide range of learning options
• Celebrate in bp's success. You may be eligible to join bp's Global ShareMatch plan. This non-contractual benefit lets employees buy bp shares and receive matching shares, in line with plan rules
• Family friendly workplace e.g.: Extended parental leave, Mother-baby room
• Employees' wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
• Possibility to join our social communities and networks
• Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment

bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!

At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees' lives that are meaningful, so we offer benefits to enable your work to fit with your life.

Disclaimer: Please note that, according to Hungarian law (2012/I. 113. §), mothers or single parents caring for a child under three years of age cannot be employed in night shift positions.

Travel Requirement
No travel is expected with this role

Relocation Assistance:
This role is not eligible for relocation

Remote Type:
This position is a hybrid of office/remote working

Skills:

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.