Senior German Account Manager

Description

eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors' portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have over 38 million registered users from 100 countries and our platform is available in 20 languages. We are a fast growing business with over 1,500 employees across 13 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.

We are constantly growing and are excited to share that we are looking for a Senior German Account Manager to join our team!

What will you be doing?

• Providing extraordinary service aligned with the company's culture and values
• Discussing financial markets and factors in a clear manner with clients via Zoom, Telephone and emails
• Being an ambassador in carrying out the company's vision, mission and products
• Onboard and retain high-value clients, provide valuable information, assist with high severity cases and inquiries

Requirements

• BA degree in Finance/ in a relevant domain
• Interest in and familiarity with the stock markets/ ETFs/ Trading or Cryptocurrencies
• Experience in Customer-Facing roles/ Retention/ Sales/ Account /Portfolio Management
• Fluent English + Mother Tongue level German
• Highly organized and can handle multiple daily priorities in a dynamic environment
• Ability to self-manage your time and prioritize tasks
• Be a real team player
• Have excellent learning skills
• Be motivated to succeed and willing to contribute
• Be target-oriented
• Have phenomenal interpersonal skills and communication skills (both written and verbal)

*This position is a full-time position working Mon-Fri