Senior I2C Representative with German

About Johnson & Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Johnson and Johnson is recruiting for I2C Representative with German and English located in Prague, Czechia.

The main responsibilities will be:

• Convert Accounts Receivable to cash for countries in scope as per defined procedures

• Making outbound calls and responding to inbound calls promptly according to processes

• Researching and resolving disputes and deductions that would otherwise delay or prevent payment of accounts receivable

• Placing accounts on credit hold

• Releasing orders timely from credit hold within scope of authority

• Evaluating credit risk, making recommendations on credit limits according to the defined procedures, Work with credit reports and monitoring from credit agencies

• Performing other Account Receivable tasks on ad hoc basis

• Identify doubtful debt and take corrective actions when necessary

• Identify growth trends and propose potential uplifts

• Proactively suggest ideas to automate processes and improve execution of tasks

• Active involvement in identifying potential business improvements

• Analyze I2C process issues and process change requests and make recommendations

• Reconciliations of different types of accounts related to Invoice To Cash

• Cooperation with other department within the organization (Account To Report, Audit, Customer Service, Treasury...)

• Managing Direct Debit set up and Customer Refunds

• Follow up on unidentified and unapplied cash receipts as per defined procedures

Qualifications

Qualifications - External

• At least 2 years of experience in a similar job in finance / accounting / customer service environment
• Proficient in German (written and oral) & good level of English (written and oral)
• Independent worker, requiring only occasionally supervision
• Strong communication skills on the phone combined with customer and service orientation
• Experience in a similar job in finance / accounting / customer service environment
• Ability to solve difficult situations using own judgment and sense of initiative
• Eye for detail and Strong analytical skills
• Team player

This is what awaits YOU at J&J:

• An opportunity to be part of a global market leader.

• A dynamic and inspiring working environment.

• Many opportunities to work on challenging projects and assignments.

• An opportunity to participate in employee engagement activities on a voluntary basis based on individual preference.

• Possibilities for further personal as well as professional development.

Many employees benefits:

o 5 weeks of vacation, home office, flexible working hours, sick days

o Meal vouchers, Cafeteria, referral award, life and accident insurance, MultiSport card

o Contribution for: Prague public transportation, language study, illness leave, pension contribution

o Refreshment in the workplace, company gym, free sports activities, corporate events.

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.

We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.