Senior Specialist, Localisation (German or British English)

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do's, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We're looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.

Together with IKEA, we're creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

• Taskrabbit is a remote-first company with employees distributed across the US and EU
• 5-time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
• DataBird journal's "Best Places" Best Companies for Diversity, #1 2019 and 2020
• DataBird journal's "Best Places" Best Companies for Women, #4 2019 and #1 2020

Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!.

About the Role:

This role is based in London and candidates must have the existing right to work in the UK. Taskrabbit is a remote-first company, with employees working 2 days per week in our dedicated office space in Central London (Soho).

The Localisation team ensures the Taskrabbit experience is fully localised across our markets, making it relevant and accurate for all users in the UK, Canada, France, Germany, Spain, Portugal, and Italy. We lead and project manage cross-functional initiatives focused on European growth, collaborating closely with Engineering, Marketing, Operations, and other departments.

We are seeking an experienced localisation specialist to join the team, managing cross-functional globalisation needs with expertise on either the German or British English locale. You will coordinate translation work with our dedicated external agencies, and will also adapt, proofread, edit, translate, or transcreate content for your locale as needed. Ideally, you'll also contribute creatively to content development, including writing your own copy.

You'll be responsible for maintaining and updating linguistic assets and critical team resources, including glossaries, style guides, process documentation, and multilingual guides. You will also support key stakeholders with localised content, guidance on cultural adaptation, and globalisation best practices across teams and territories.

As part of the Localisation team, you'll also support cross-functional projects, and play an active role in the growth and development of the Taskrabbit business and communities across all markets.
What you will work on:

• Contribute to the team's localisation workflow management, creating and/or vetting requests, with a special focus on either German or British English.
• Coordinate work with our dedicated translation agencies, and build a relationship with all internal and external stakeholders.
• Develop and maintain reference materials for linguists, to keep a consistent voice in your locale and ensure best practices.
• Perform Quality Assurance checks as part of our Localisation Quality Programme, assessing the quality of translations provided by our vendors, to ensure they are of the highest standard and they adhere to our linguistic assets.
• Translate and/or review translations directly on our TMS (Smartling).
• Collaborate with different teams, such as Product, Marketing, Partnerships and Ops, on the production of content for SEO, blog articles, training materials, and promotional assets.
• Carry out localisation audits, testing the full user journey in our localised version of the web and app.
• Project manage cross-functional international initiatives, working with remote teams in different areas and time zones.

What we are looking for:

• Either German or British English localisation expert.
• A passion for language, communication, and storytelling.
• A minimum of 5 years' localisation experience with a strong background in translation, linguistics, content creation, and cultural adaptation.
• Excellent communication and organising skills. You are capable of carrying out all duties in a fast-paced environment as part of a remote-first international team.
• Solid understanding of CAT tools, including familiarity with MT and AI-driven workflows and tools.
• Demonstrated ability to proactively identify and solve problems related to localisation workflows, processes, and content.
• Experienced project manager, capable of working cross-functionally and delivering on time.
• A team player-You'll be joining a small, cohesive team.
• Experienced working on requests from various functions: Marketing, Product and Engineering, Customer Support, Partnerships, etc.
• A forensic eye for detail and a strong curiosity about how things work.
• Experience in QA is an added advantage.

Compensation & Benefits:

At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay range for this position is £54,000 - £64,000. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.

You'll love working here because:

• Taskrabbit is a Remote-First Company. We value flexibility and choice but also stay committed to regular in-person connection.
• The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
• The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
• The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.

Taskrabbit's commitment to Diversity and Inclusion:

An Active Commitment to Equity within our Company and Platform.

We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.