Starszy Specjalista/CX Supply Chain Specialist (German)

Job Description

Responsibilities:

• Controlling and verifying freight costs and supporting transport-related payment processes
• Supporting IT integration activities and providing operational system support within logistics processes
• Reviewing invoices in the invoice pool, ensuring accuracy, and creating invoices for intercompany purchases
• Supporting monthly closing activities, including invoice verification, settlement of consignment stocks, posting of forced invoices, and cooperation with Controlling
• Managing transfers (IUC), releasing credit and debit notes
• Preparing and sending insurance documents and maintaining related documentation
• Entering and managing different types of orders in SAP (e.g. ZTA, ZKE, ZVOR)
• Processing scheduling agreements and adjusting rolling forecasts
• Cooperating with Sales Agencies to resolve discrepancies between orders
• Forwarding customer call-offs to Dispatch
• Coordinating order fulfilment processes, including annealing planning and tracking production timelines
• Cooperating with suppliers and internal teams to ensure timely execution
• Supporting material reallocation in cooperation with Quality, Dispatch, and Warehouse teams
• Maintaining and updating pricing in systems (e.g. P73), including mass updates and order confirmations
• Managing customer service tasks, including ticket creation in Magnet and coordination with Sales and customers
• Creating new customer accounts and sharing updates with relevant teams

Requirements:

• Bachelor's degree in logistics or a related field
• 5-7 years of experience in a similar role within logistics, supply chain, or customer service
• Strong knowledge of logistics and order management processes
• Good analytical and problem-solving skills
• Strong IT skills, including MS Office (Excel, Word)
• Fluency in German and English (written and spoken)
• High level of accuracy and attention to detail
• Strong organizational skills and ability to manage priorities
• Excellent communication skills and customer-oriented mindset
• Ability to work both independently and in a team
• Results-driven with strong sense of responsibility
• Solution-oriented thinking and adaptability to changing environments
• Ability to perform effectively under time pressure

About Us

ArcelorMittal is the world's leading steel and mining company, with a presence in 60 countries and primary steelmaking facilities in 15 countries. Our material is part of the fabric of life. What we produce makes a difference - to individuals, communities, businesses and society. At ArcelorMittal, the safety, health, and wellbeing of our employees are our top priorities. We believe that every accident is avoidable, and it is essential for every employee, from the shop floor to the management committee, to hold this belief.

Our purpose is to produce ever smarter steels that have a positive benefit for people and planet. Steels made using innovative processes which use less energy, emit significantly less carbon and reduce costs. Steels that are cleaner, stronger and reusable. Steels for electric vehicles and renewable energy infrastructure that will support societies as they transform through this century. With steel at our core, our inventive people and an entrepreneurial culture at heart, we will support the world in making that change. This is what we believe it takes to be the steel company of the future.

About the Team

Do you want to make an impact? We're looking for talented people to join a global community. ArcelorMittal is the world's leading steel company. Our material is part of the fabric of life. Our purpose - and the reason why we exist - is to create smarter steels for people and planet. Help us develop the material that tomorrow's world will be made of. In return, we offer endless career opportunities, international experiences in a diverse, multi-cultural organisation, working with leading experts, and lifelong learning through the ArcelorMittal University.

As Segment Finance, we develop financial planning & analysis to help Segment & Clusters frame, monitor and achieve their business objectives. We want to be a business partner of choice to identify & promote value creation initiatives across all functions. We see our team as an open ground for new talents, with a clear focus on creativity, diversity & inclusion.
Our Mission is to:

• Develop financial planning & analysis to help Segment & Clusters frame, monitor and achieve their business objectives
• Reinforce Segment & Clusters decision making by bringing the relevant strategic, financial & business perspectives
• Promote and drive value creation initiatives across the different functions
• Ensure fair allocation of financial resources between business stakeholders
• Set up a transparent business environment, in compliance with internal & external financial standards & procedures