Telesales Specialist with German (2-year fixed-term contract)

Company Description

At Coface, we make trade happen everyday.

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring - all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us.
Join our Happeners!

Job Description

• Generating leads and customer appointments, and building customer relationships by nurturing prospects, identifying new potential sales channels, and leveraging new contacts.

• Managing and maintaining a pipeline of prospect appointments, involving Sales colleagues in the next steps of the sales process, and coordinating meetings between prospects/customers and Sales Managers.

• Identifying best practices to optimize the lead and appointment generation process.

• Analyzing customer needs, building trust-based relationships with potential clients, and presenting relevant products.

• Proactively researching new sales opportunities in the market, documenting activities, and reporting on sales performance.

Qualifications

• You have completed commercial training or possess equivalent practical experience, with several years of professional experience in sales.

• You have a solution-oriented attitude, strong communication skills, and a persuasive approach to customer interactions.

• Industry-specific knowledge in Business Information is desirable; experience in credit insurance, factoring, or debt collection is an advantage.

• A high level of target orientation and a strong understanding of sales KPIs.

• Proficient in common software tools such as MS Office and CRM systems.

• Excellent German and English skills complete your profile.

Additional Information

• The company will provide continuous support and guidance throughout your work
• Hybrid work model