Training Administrator - German & English speaking

Job Description

Due to continued expansion and increasing demand from our global clients, GP Strategies is looking for bilingual Training Administrators (German & English) to join us on an initial 12-month contract - with a clear and genuine possibility to transition into a permanent role as our growth continues.

Starting in November, the roles can be undertaken on a fully remote basis, or hybrid if you're in close proximity to our office in Krakow.

As a Learning Administrator, you'll play a critical role in ensuring training programmes run seamlessly - whether delivered virtually or face-to-face. You'll be at the centre of operations, working with clients, trainers, and vendors to create outstanding learning experiences.

Your day-to-day will include:

• Coordinating and scheduling training sessions across multiple programmes
• Managing enrolments and issuing joining instructions
• Booking trainers, venues, accommodation, and logistics
• Liaising with vendors (hotels, catering, print suppliers, etc.)
• Handling participant and stakeholder queries via phone and email
• Ensuring sessions run smoothly and on schedule
• Maintaining accurate records across systems and reporting tools
• Identifying opportunities to improve processes and service delivery

What We're Looking For

Essential:

• Fluent German and English (both written and spoken) - this is critical for success in the role
• Experience in administration, operations, or customer service
• Strong organisational and multitasking skills
• Excellent communication skills and attention to detail
• Confidence working across international teams and time zones
• Ability to stay calm and deliver under pressure

Nice to Have:

• Experience within learning, training, or L&D environments
• Familiarity with Learning Management Systems (LMS)
• Advanced Microsoft Office skills

What Success Looks Like

• Training programmes run smoothly, efficiently, and on time
• Stakeholders receive clear, professional communication
• Systems and data are accurate and up to date
• You build strong, trusted relationships internally and externally
• You proactively solve problems and enhance the learner experience

Why join us

At GP Strategies, growth is not just a commercial ambition; it is our purpose. We help organizations unlock performance through learning, leadership, and workforce transformation. As a Learning Administrator you will be adding value in everything you do to help shape the future of our business and set the standard for commercial excellence across OneGP.

#LI-LC1

Responsibilities

• Book and coordinate instructors, guest speakers, and venues for training sessions.
• Manage all logistics, including printing materials, catering, and equipment.
• Maintain excellent client and stakeholder relationships, ensuring their needs are met.
• Contribute to and achieve internal KPI's and SLA's, focusing on customer satisfaction.
• Support both local and global clients, ensuring their training requirements are fulfilled.
• Collaborate with teams across different industries, such as financial services, insurance, and technology.
• Proactively communicate and coordinate with internal teams and clients to ensure a seamless training experience.
• Assist in maintaining and updating training records and databases.
• Provide administrative support to the learning and development team as required.

Qualifications

• Excellent organizational and time management skills, with the ability to prioritize tasks.
• Strong communication and interpersonal skills, with a client-centric approach.
• Attention to detail and a proactive problem-solving attitude.
• Proficiency in using MS Office and other relevant software.
• Experience in a similar administrative or support role is preferred.
• Ability to work independently and as part of a team, with a flexible approach.
• A positive and professional attitude, with a focus on delivering exceptional service.
• Willingness to learn and adapt to new technologies and processes.
• Excellent time management and the ability to meet tight deadlines.
• A passion for learning and development, with a desire to contribute to the growth of the team.

About Us

GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.

From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.

With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.