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Training Administrator - German speaker
Erstellungsdatum 12.11.2025
Job Description
General duties and responsibilities:
Qualifications
You'll have previous general administration experience in an operational, processing or customer service role with excellent organisational skills and a customer focused approach.
Also required:
#LI-LC1
#EMEA
General duties and responsibilities:
- Coordination of external services providers e.g. event technology
- Confirming the Preparation of training rooms according to trainer specification
- Answering all enquiries via email, chatbot, phone and in person
- Update knowledge management system to develop efficient and effective response to all kind of inquires
- Ensure all agreed Service Level Agreements are achieved and contribute to service improvements
- Support the annual scheduling process for the client.
- General administration in the LMS
- Create and adjust courses based on the product manager specifications
- Digital dispatch of invitation links, documents, requirements for virtual trainings
- Room reservations in the internal room booking system
- Participant handling including reminders, adjustments, cancellations and recording attendance
Qualifications
You'll have previous general administration experience in an operational, processing or customer service role with excellent organisational skills and a customer focused approach.
Also required:
- Written and spoken German and English to proficient level
- Good IT skills including Microsoft Word and Excel
- Proven effective communication skills, including verbal and written
- Proven teamwork experience, including virtual teams
- Assertiveness and resilience
- Proven ability to work well under pressure and within demanding timescales
#LI-LC1
#EMEA
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