Litauen, WilnaDexcom, Inc.
Erstellungsdatum 18.06.2024
Diese Stellenangebot ist nicht mehr verfügbar!
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GERMAN SPEAKING CONTENT MANAGEMENT SPECIALIST
Training Specialist (German Speaker)
Dexcom Corporation (NASDAQ DXCM; Market Cap $44.3B) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by nearly 10,000 ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
We invite you to become a part of a fast growing, purpose driven team in our newly established business centre in Vilnius!
Summary:
We are looking for a dynamic and experienced Training Specialist (German Speaker) to join our Inside Operations team. In this role, you will design, develop, and implement training programs for our German-speaking teams, ensuring that our operations representatives possess the skills and knowledge needed to deliver exceptional service across our diverse range of back-office and customer service activities. The ideal candidate will have a strong background in customer service or a related field, along with a proven track record of creating engaging and effective training experiences.
About the Role:
- Design and develop comprehensive training programs for back-office and customer service operations.
- Create engaging training materials, including manuals and collaborate with subject matter experts to ensure the materials are accurate and up to date.
- Conduct training sessions for new hires and ongoing training for existing staff.
- Develop and administer assessments to measure training effectiveness.
- Collect and analyse feedback from trainees and stakeholders to continuously improve training programs.
- Address training-related queries and provide solutions to improve operational efficiency.
- Collaborate with team leaders and managers to identify training needs and continue developing training roadmap.
- Participate in professional development opportunities to enhance training skills and knowledge.
- Champion continuous improvement culture in the function to drive increased process efficiency, improved communication, and reduced cycle time.
About You:
- Fluent in English and German languages.
- Excellent communication skills, both written and verbal.
- Strong interpersonal skills with the ability to build relationships and collaborate with team members.
- Empathy and patience in dealing with trainees of varying skill levels.
- Strong problem-solving skills and attention to detail.
- Exceptional organizational skills with the ability to manage multiple projects simultaneously.
- Ability to work independently and as part of a team in a fast-paced environment.
- Ability to thoroughly maintain service-related documentation and transform it into clear operating procedures.
- Minimum 2 years of experience in supporting teams in areas such as training & development.
We Offer:
- Opportunity to work in global, innovative, fast-growing company with 8,000+ awesome colleagues.
- Flexible work.
- 5 additional vacation days.
- Health, Life and Accident insurance.
- Health and Wellness programs.
- Private Pension plan.
- Access to the best-in-class training and development programmes.
- Team buildings and events.
- Competitive salary and additional bonuses.
Sounds like you? Apply!
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
Monthly base salary for this position is from €2,550.00 to €3,000.00 gross. Final offer will depend on your qualifications, competencies, and professional experience.
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