Underwriter Team Leader - German Speaker

Job Description

The EMEA Underwriting Centre is a multi-lingual Centre focused on renewals for middle market and new business & renewals for e-traded business, based in Madrid. The role holder will lead and manage a team of language specific underwriters for the sales, renewals, and servicing of a defined portfolio of accounts. The position comes with accountability of between 8 and 12 staff members. Additionally, the role holder may be the Subject Matter Expert for a single line of business across all countries being managed within the underwriting Centre.

Team Size: 8-12 UWs

This position reports to European Underwriting Centre Team Manager.

Responsibilities

• Reporting on financial and non-financial performance measures.
• Make sure training needs of the team are identified and addressed.
• Coach more junior team members and manage referrals, contributing to the growth of the skills and capabilities of the team.
• Ensuring the team operates efficiently and capabilities are constantly improving.
• Portfolio Management and liaison with product owners to ensure strategy and appetite are applied consistently and underwriters are trained accordingly (where the TL has an assigned Line of business).
• Support portfolio improvements including the continued enhancement of the scope of migration of offline to online platforms and usage by brokers in New Business and Renewal process.
• Leading the underwriting team by coaching, supporting, encouraging, and advising team members.
• Manage the day-to-day operation and run regular performance appraisals with all team members.
• Monitor the portfolio and caseload of both the team and individual team members.
• Responsibility for the underwriting and trading of accounts within own authority. Be proactively engaged and contribute to future developments in Online Products and system development.
• Work closely with all stakeholder groups within Chubb. Ensuring that management are aware of any contentious issue which may escalate.
• Be the focal point for all escalated issues relating to the assigned line of business across all country teams (where the TL has an assigned Line of business).
• Support migration operational readiness planning, communicating with the appropriate stakeholders to facilitate dependency management and planning.
• Support the delivery of the migration from modelling through to implementation.
• Support audits, ensure timely implementation of recommendations and participate as an auditor when appropriate.
• Ensure adherence to Underwriting Guidance, Processes and Best Practices including usage of Portal / raters and other underwriting tools and drive consistency across all P&C LOBs.
• Deliver or Implement training as appropriate (technical, systems and processes).
• Drive Peer Review process ensuring adequate risk selection and assignment, timely completion of Reviews and completion of recommended actions.
• Ensure adherence to Sanctions, Compliance and Licensing including Insurance Remuneration Guidance.

Qualifications

Requirements and skills

• Native/Bilingual level of German
• Advanced level(C1) of English
• Has experienced a high-volume environment where prioritization of tasks and pro-actively managing expectations is key.
• Experienced underwriter with knowledge of the Commercial Insurance market including knowledge of key areas of regulation and compliance.

What we offer in return

• 29 days of vacation a year
• Spanish local contract
• Relocation package
• 2 days of working from home option + additional flexible days
• Working from home allowance
• Entry time flexibility
• Life and accident insurance
• Meal allowance
• Flexible compensation scheme
• Gympass
• Comprehensive Learning&Development offer

Flexible Working
We are open to discussing flexible working arrangements. This can be discussed with the Recruitment Business Partner managing this position.

Integrity. Client Focus. Respect. Excellence. Teamwork
Our core values dictate how we live and work. We're an ethical and honest company that's wholly committed to its clients. A business that's engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that's collaborative and supportive.

Diversity & Inclusion
At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation

Equal Opportunity Statement
It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.

Applicants for positions with Chubb Spain must be legally authorized to work in Spain.