Polen, Polanica ZdrojPolen, Polanica Zdroj

Qurate Retail Group

Erstellungsdatum 22.05.2024

Vendor Debt Specialist with German

Qurate Retail Group Global Business Services Center in Cracow is a member of the Qurate family that offers world-class Finance, HR Services, IT and Software Engineering to Qurate team members in Germany, Italy, Poland, the United Kingdom and the United States. Our GBS center is a facility, with an organized and remarkable design and culture.

Currently, we are looking for:
Debt Vendor Specialist

What you would be doing:
  • Initiate contact with vendors to collect outstanding debit balances promptly, following established collection procedures
  • Investigate and identify the root causes of vendor debit balances, working closely with internal departments such as accounts payable, procurement, and finance
  • Handle vendor inquiries and disputes regarding debit balances, providing clear and concise explanations and resolutions
  • Collaborate with the accounts payable team to rectify vendor payment discrepancies and reconcile vendor accounts
  • Monitor and analyze vendor aging reports to identify high-risk accounts or potential issues, taking proactive measures to minimize bad debts
  • Develop and maintain strong relationships with vendors, fostering open communication and addressing any concerns promptly
  • Negotiate payment plans or settlement agreements with vendors to effectively recover outstanding debts while maintaining positive vendor relationships
  • Escalate complex or unresolved issues to management for further review and guidance
  • Generate and distribute regular reports on vendor debit balances, collections activities, and financial performance indicators
  • Ensure compliance with company policies, legal regulations, and debt collection best practices in all vendor interactions
  • Collaborate with cross-functional teams to streamline processes, improve collection efficiency, and minimize the occurrence of debit balances

  • Proficiency in German and English - both spoken and written
  • Role-related experience: Proven experience in vendor debit balance collections or accounts receivable collections
  • Experience in Finance related fields such as Accounts Receivable and Accounts Payable
  • Knowledge of European legal regulations related to debt collections (especially for DE, UK and IT market)
  • Strong understanding of accounting principles and practices related to debt collections
  • Excellent negotiation, persuasion, and conflict resolution skills
  • Excellent communication and interpersonal skills, with the ability to build and maintain positive vendor relationship
  • Proficient in using accounting software and MS Office applications, particularly Excel
  • Ability to understand and communicate complex information
  • Ability to manage difficult conversations through remote communication tools
  • Degree in Finance, Accounting, or a related field would be an asset

What we offer:

General benefits:
  • Attractively located office with collaboration spaces, gaming room, football table, billiards and showers
  • Hybrid work model combining office & remote work
  • Onsite parking space for employees
  • Company performance related bonus
  • Referral program with financial bonus
  • Financial allowance for remote work
  • Life Insurance
  • Access to internal Learning Lab Platform with multiple trainings oriented for professional growth

Lifestyle benefits:
  • Access to MyBenefit platform (Multisport included)
  • Team Building activities
  • Charity programs
  • Opportunities to volunteer your time to company - driven projects, employee networks or organizations of your choice - 1 day/year
  • Working environment promoting diversity and inclusion

Health benefits:
  • Private medical care
  • Mental health support line for you and your relative

Join us as we enrich life's everyday moments - including yours. Apply today!

If you enjoy being a part of a team, creating experiences and delighting customers, it's so you. If you're excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you'll find amazing projects to work on. If you want to grow professionally and learn every day, you'll thrive with us. If you appreciate flexible working options, our Qurated community, where intentional connections matter and a company committed to diversity, equity and inclusion, you'll be amazed at what's available for our team members! We offer a comprehensive Total Rewards package including competitive compensation and great benefits, employee assistance/wellbeing programmes, and much more. With friendly teams, ambitious projects and fast-moving careers, working with us - it's so you!

For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What's Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance. QVC UK is a Disability Confident employer and operates a Guaranteed Interview Scheme. For any UK based roles - if you'd like to be considered under this scheme, please indicate this on the application form.

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