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German Speaking Air Travel Consultant
Erstellungsdatum 07.08.2025
About the job German Speaking Air Travel Consultant
Position: Air Travel Consultant with German
Work model: On-site in Brno
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
REQUIREMENTS:
OFFER:
Position: Air Travel Consultant with German
Work model: On-site in Brno
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Be a primary contact for customers of the airlines via incoming phone calls in German and English
- Assist the customers with their reservations, cancellations, online check-in, guidance in terms and policies, and more
- Register details of your conversations in a dedicated system
- Provide timely and friendly resolution to customers' enquiries while maintaining a high level of speed and quality to meet standard KPIs.
REQUIREMENTS:
- Fluent German (B2) and fluent English (B2) language, both verbal and written
- Willingness to relocate to Czech Republic or already residing there
- Good computer skills
- Optimistic, friendly, positive, stress-resilient personality, service-oriented profile
- Ability to work in shifts, also night shifts, in a fast-paced environment.
OFFER:
- Full-time job with possibility of going part-time after 6 months, if the KPIs are met
- Working schedule: rotating shifts
- Relocation support with accommodation is available
- Fully paid training
- Meal allowance
- Multisport card
- Language course contribution
- 22 working days of vacation after the 3 months of probation period, and 25 days after 3rd year
- Public health and social insurance
- A dynamic and diverse job in a pleasant and modern environment
- And many others!!!
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