Renewal Business Partner: English and German

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

ABOUT THE TEAM

Service Delivery Hub (SDH) Team, supporting Europe, Middle East and Africa (EMEA) regions, consists of Commercial Business Partners and is a part of Global Commercial Finance ("GCF") organization.

Our team is truly international and diverse with one goal in mind - providing reliable and timely support to SAP's Sales team with deal shaping, deal approval, contract creation and compliance verification based on internal policies and external regulations, and various other activities related to cloud and on-premise offerings for small, medium-sized and large enterprises.

This role also has opportunities to support projects and drive efficiency and process improvements and at the same time offers many development opportunities of other skills and competencies that will help shape a future career path.

What you'll do

As a Renewal Business Partner, you will closely collaborate with Sales, Local Commercial colleagues, Pricing, Legal, Booking, Compliance and Revenue Recognition teams across Europe, Middle East and Africa supporting renewal cloud business.

Your main tasks will be:

• Reviewing deals: Ensuring completeness and accuracy of quotations submitted by Customer Renewal Executives
• Supporting quote approval process: Guiding internal customers on approval requirements, ensuring deals which are within scope are approved in proper manner and timelines according to SAP policies and guidelines.
• Contract drafting: Responsible for preparing contract documents from template and adding/drafting language for deal specifics,
• Act as a primary point of contact for Customer Renewal Center, answer queries from internal customers and build long-term business relationships,
• Accommodate quarter-end and year-end deadlines and respond to spikes in workload,
• Supporting projects aiming process improvements, automation, standardization and efficiency increase.

What you bring

We are looking for people who are:

• Analytical thinkers with strong attention to details,
• Proactive, self-motivated and able to work autonomously,
• Organized and able to work efficiently under pressure,
• Responsive with strong follow-up skills,
• Team players with excellent interpersonal and communication skills (both written and oral),
• Customer service oriented,
• Flexible and adaptive to change.
• Language requirements: English, German

We are expecting you to be willing to work overtime in quarter end months (March, June, September, December), also possibly during other months end, including some weekends and bank holidays, for which you will be compensated.

What you can expect is a professional onboarding, exciting career progression, a diverse working environment providing growth opportunities, learning & development possibilities, and leverage an international business network. In addition, you can join non-work-related activities as voluntary services, charity, sport activities etc.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 389828 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Requisition ID: 389828

Posted Date: Mar 7, 2024

Work Area: Finance

Career Status: Professional

Employment Type: Regular Full Time

Expected Travel: 0 - 10%

Location: